Frequently Asked Questions
Can I buy from Quality Closeouts?
How do I register with my Resale Tax ID?
How do I register?
I forgot my password?
What is the minimum order requirement?
Where are the prices?
How do I find products?
How do I order?
How do I pay?
How do I apply for credit?
How do I pay for my order with a credit card?
How is the product shipped?
Whom do I contact to sell to Quality Closeouts?
Who do I contact to find or buy Quality Closeouts merchandise?
How do I find the closest Quality Closeouts Showrooms?
Can I buy from Quality Closeouts?
You must have a resale license/State Tax ID or be a 501 C non-profit organization to purchase from Quality Closeouts. If you do not have a resale certificate, Quality Closeouts is required by law to charge you sales tax on your order. We cannot accept your social security number as a State Tax ID. You will be required to complete a State Sales and Use Tax Blanket Exemption Certificate to avoid paying sales tax. We must have this form on file before we can ship your order.
How do I register with my Resale Tax ID?
Fax the completed form for your jurisdiction to 512-266-9925.
If you have questions about which form to file, please Contact Us.
- Multi Jurisdictional - Uniform Sales & Use Tax Certificate
- Texas
You may register at any time. Simply click Create Account, and complete the short online form. You must provide all required information, including your resale license/state tax I.D. number. If you do not have a state tax I.D. number, please Contact Us. You will create your own password to use this site as a member in the future when you register. You must also review and accept the Quality Closeouts User Agreement and Privacy Policy.
After completing the registration form, click "submit." You will receive registration verification via email within a few minutes. You may begin viewing prices and ordering products immediately by logging in with your email address and user-generated password.
If you forget your password, click the Forgot Password link. You can also click on the "Forgot your password?" link on the Login. Type in your e-mail address, click the Submit button and your password will be automatically e-mailed to you. If you cannot get the password, please Contact Us. Your password will be sent to you via email as soon as possible during normal business hours (8 AM to 5 PM Central).
What is the minimum order requirement?
The minimum order requirement for all orders is $1,000.00. We do not accept orders for less than $1,000.00.
Prices are only available to registered customers. As a guest, you may view merchandise and read product descriptions, but you must register with our site to see prices or place an order. Once you have registered your company on our Site, prices will display in the category pages as well as by clicking on a product to see the full product details.
There are several ways to find products. Select from the product categories at the left of your screen, or look for a specific item or manufacturer by typing search keywords into the text input field at the top of the screen. We have also created two special categories to help you find what you need.
Our New Products section features items that have been added to the site within the past 14 days.
To place an order, you must be a registered member or an existing customer. After completing the registration process, you may contact your sales person directly, or if you do not have an assigned representative please Contact Us. Because our web site is not tied into live inventory, there is a possibility that the merchandise you order is no longer available. Orders are filled on a first-come first served basis.
We offer several payment options:
- Net 30: This requires a $1000.00 minimum order and a credit application, which you can complete online.
- Cash in advance: We accept certified checks and bank wire transfers.
- Credit: We accept Visa, MasterCard, American Express and Discover.
To apply for credit fax a completed Credit Application to 512-266-9925 or email to info@qualitycloseouts.com.
How do I pay for my order with a credit card?
To pay by credit card fax a completed Credit Card Remittance Form to 512-266-9925.
We offer two shipping options: We will quote you a specific freight rate for domestic shipments. Shipping costs may vary due to items being shipped. You will be notified for approval if the freight rate is different than quoted when you place the order. We also offer customer routing (you choose the carrier and are responsible for all freight charges). For customer routing, we will contact your traffic department to arrange delivery. All freight is FOB Austin, Texas, unless otherwise specified. International orders: Quality Closeouts does not ship outside of the continental United States, unless specific arrangements are agreed to by us. For international shipments you will need to provide us with your Freight Forwarder information for shipment outside of the United States. You will be responsible for all freight charges from your Freight Forwarder.
Whom do I contact to sell to Quality Closeouts?
If you have an item that you would like to present to Quality Closeouts, LLC, for consideration, please send an email to selltous@qualitycloseouts.com. Your merchandise offering will be given to the proper buyer.
Who do I contact to find or buy Quality Closeouts merchandise?
If you have found an item online that you are interested in purchasing, you can contact the Customer Care Specialist by email at info@qualitycloseouts.com or by phone at 512-266-8880, the customer care line. It is helpful if you can provide a SKU#, item #, price, or complete description of the item.
How do I find the closest Quality Closeouts Showrooms?
All of our showrooms locations can be found using the Showroom Locations link at the top of the screen. This will give you all of our showroom locations and phone numbers.
How was your shopping experience? Did you enjoy using our web site today? Did you find what you were looking for? Is there anything we can do to make shopping easier? Send us your feedback. Thank you for your input and your business.